Privacy Policy

1. Overview

Your privacy matters. This Privacy Policy explains how Maneesha Kacktikar collects, uses, stores, and protects your personal information when you visit our website, purchase products, or use our coaching services.

2. Information We Collect

We collect information you provide directly:

• Contact details: Name, email address, phone number
• Lead form data: Messages, service interests, and inquiry context
• Payment data: Processed securely by Razorpay; we do not store card details
• Coaching notes: With your consent, session notes and progress tracking

We also collect automatic data such as IP address, browser type, and pages visited via standard analytics tools to improve user experience.

3. How We Use Your Information

• To deliver coaching services, digital products, and purchased content
• To communicate with you about your orders, appointments, and program updates
• To send newsletters, tips, and promotional content (only with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect against fraud

4. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, analyze site traffic, and understand user behavior. You can disable cookies in your browser settings, though some features may not function properly.

5. Data Sharing

We do not sell your personal information. We only share data with:

• Payment processors (Razorpay) to complete transactions
• Email service providers to send communications you have opted into
• Legal authorities when required by law

6. Data Security

We implement industry-standard security measures including encryption, access controls, and secure hosting. However, no online transmission is 100% secure. By using our services, you acknowledge this risk.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, email maneeshakacktikar@gmail.com.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Coaching records are retained for reference and continuity of service.

9. Children's Privacy

Our services are intended for adults (18+). We do not knowingly collect data from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or requests, please contact us via our Contact page or email maneeshakacktikar@gmail.com.